Delete your account
Trainer3D
You can delete your account in the app under Account, or sign in here and open Account settings. A password or an emailed verification code confirms that the request is yours.
Open account settingsDeletion permanently removes your application account, plans and training results. Export your data and synchronize pending results first.
Stripe subscriptions, including coach seats, end immediately. No automatic refund is issued.
Deleted immediately: your email address, display name, account identifiers, training plans, workout history and results, and the link between your account and the store subscription.
Kept: accounting records of payments, which Polish tax law requires us to store for five years counted from the end of the year of the transaction. They hold the invoice data only, not your training data. Server logs with a truncated IP address expire after 30 days.
External-provider data and legally retained payment records are handled separately. Contact [email protected] for status or help.