Privacy policy
Applies to the Trainer3D website and web app. Last updated: 11 November 2026.
Who is responsible
The controller of your personal data is Szymon Bodych OMERNET, Pomorska 11, 05-820 Piastów, Poland, tax ID PL5342310551. Contact for all privacy matters: [email protected].
What data we process
- Account: e-mail address, password hash, display name and account settings. With Google sign-in we also store the Google account identifier.
- Training data you enter: workouts, sets, plans, schedule, progress tests and history.
- Subscriptions: plan, status and dates. Website payments are processed by Stripe. We store the Stripe customer ID and never card numbers.
- Coach accounts: e-mail addresses of invited athletes and the link between a coach and an athlete.
- Technical data: cookies and tokens that keep you signed in, and the IP address used for security and to limit repeated sign-in attempts.
We do not sell or share your data for marketing. The website uses no analytics or advertising tools.
Why we process it
- To provide your account, training features and subscriptions (Art. 6(1)(b) GDPR, performance of the contract).
- To keep accounting and tax records of payments (Art. 6(1)(c) GDPR, legal obligation).
- To keep the service secure, prevent abuse and answer support requests (Art. 6(1)(f) GDPR, legitimate interest).
Who processes data for us
We use service providers for hosting, e-mail and enabled payment or sign-in features: OVHcloud, Cloudflare, Stripe and Google. Some of them are based outside the European Economic Area; such transfers rely on the EU standard contractual clauses or the EU-US Data Privacy Framework.
How long we keep it
Account and training data are kept until you delete the account. When you delete it, the profile and training data are removed. Payment and invoice records are kept for as long as tax law requires.
Your rights
You can access, correct and delete your data, restrict or object to processing, and download a copy of it (JSON export in account settings). You can also lodge a complaint with the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warsaw, Poland.
Deleting your account
You can delete the account and its data yourself in account settings on the website or in the app. Delete your account · Account settings
Children
The service is not directed at children under 16 and we do not knowingly collect their data.
Changes
When the way we process data changes, we update this page and the date at the top.